To open your Easy Crypto Portfolio file, follow this process:
Step 1: After your order is completed, we will email you your Portfolio file. It will be an attachment with a name like “Easy Crypto [YOUR ORDER ID] – [DATE].ecp”.
Step 2: Save the file from that email to your computer – onto your Desktop or your My Documents.
Step 3: Visit the Easy Crypto Open Portfolio website – https://www.easycrypto.nz/portfolio
Step 4: Select your Portfolio file from where you saved it in Step 2.
Step 5: Enter your pass phrase.
- Your pass phrase is 7 or 8 words, with spaces between the words.
- Double check that you have entered the words correctly. Our most frequent helpdesk request is due to pass phrases being misspelled. All our pass phrase words are common English words. If you are unsure on spelling, please double check the words in your pass phrase using a dictionary.
If you’re having trouble:
If you still cannot open your file, please contact the Easy Crypto Helpdesk.