Issues delivering to Cryptopia addresses

We deliver this coin from our Cryptopia account. However due to a bug on their platform, if you are also using a Cryptopia address, your coins may not arrive.

I contacted them about the issue and received this response:

Thanks for contacting Cryptopia.

The thing with sending from Cryptopia, to Cryptopia, is that sometimes the deposits don’t automatically show up on the receiving side, and we need to manually clear them.

If your delivery doesn’t arrive, please create a support ticket on their platform, and they should be able to fix the issue for you.

I am also looking into an alternate solution to get around this from our end.

Cheers, Alan.