To make another order and send to your existing Portfolio, all you’ll need is the coin’s public address from inside your Portfolio.
Important: You can only send coins to an address of the same type of coin. Bitcoin can only go to a Bitcoin address. Only Ripple can go to a Ripple address, etc.
Here is an example using Bitcoin, but the same process applies to any of our coins.
1. Open your Portfolio, and copy the public address (“Your address”) from your previous Bitcoin order:
2. Make a new order and choose the “My existing address” option:
3. Select Bitcoin as the coin you want to purchase, and enter a NZD amount.
4. Click Buy Now.
5. Paste in the Bitcoin address from Step 1:
6. Complete the order, and the funds will arrive into your same Portfolio address!
Please note: Your existing Portfolio file will not automatically update the balance shown when you open it. To check that you have received the funds, you’ll need to use an online balance checker.
Think of the Portfolio as a letter that we’ve sent you, where we’ve told you that we transferred $100 to your bank account. It also contains the password to your bank account.
Now imagine that a month later we send you another $500 to your bank account. The letter you have would still only talk about the $100 that we originally sent you, because the letter doesn’t actually know anything about your bank account – it was just an informative one-time thing.
To check the live and true balance of your account, you’d need to log on to your internet banking, using the password from the letter.
Well that’s exactly how our Portfolio works! It’s just a highly secure way to send you some information. But it isn’t able to know what the true balance of your account is, because only you have access to your account.
Now your next question might be to say “Well in that case, why don’t you just send me a new letter with the updated balances?”
Unfortunately we can’t do that either, because we have no way of knowing whether you have spent money from your account between letters. Only you have access to your true balances.
To verify your own balance, just put your public address into an online balance checker.
The address for each of your coins is inside your Portfolio, and it you can put your address into an online balance checker without any risk. Just take care: Do NOT put the private key into any online checker!! The key is what gives people full access to your money.