At Easy Crypto, it’s our mission to make cryptocurrencies easy and accessible for all New Zealanders.

An important part of that is keeping our prices as low as we can – so we automate everything possible. That’s how we can deliver your order in less than 3 minutes on average. 🙂

If you make a mistake on your order and you need us to manually intervene, that’s no problem at all, however there will be a service charge for this.

Our services charges are set out below:

If you have…. We will deduct a service charge from your order of:
Orders <$500 Orders $501-$2000 Orders over $2000
Made a bank transfer with no reference number attached 1% 0.4% 0%
Put an invalid cryptocurrency address in when making an order 1.5% 1.0% 0.3%
Changed your mind after ordering a cryptocurrency and want us to process the order to a different cryptocurrency (this applies if we have already purchased the first cryptocurrency for you) 10% 5% 1%
Need us to transfer your currencies to a different address for you 10% 5% 1%
Paid from a bank account not in your name $5 $5 $5
Cancelled an order and/or need us to refund to your bank account $10 $10 $10
Created or used another account to attempt to place an order, or made an otherwise fraudulent payment $25 $25 $25

These service charges will be deducted directly from your order when we resolve your service issue.